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Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"darrel Owens was great. Carrol was my first contact. brian and Steve were fantastic. They all definitely went above and beyond to exceed my expectations. Made the experience of buying my first Harley Davidson outstanding. From start to finish my wife and I had no complaints. The bike is great and the staff really understand what customer service is all about."
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By: Casey Houma,LA
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"Wife went in to Look at a jacket, Claire helped her look at a few, and she got Great service from her. My Friends From Texas Came all the way to Bruno's To get a Trike ( 550 miles ), Carol Was a great Salesman, and Claire helped them with Motor Clothes and Helmets as well, she Did an Awesome job!!! Cindy helped me out when I was looking for some Glasses to get a prescription added to some, and she did and Awesome job as well!!! The Front of the Dealership is a Great group of People....Have had no problems with the back, Just not much dealing with them yet..."
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By: Hartley Houma,LA
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"2005 FLHTCUI with 103 ci, screamin eagle cam ported heads and true duals, brought for service, stator went out. Had stator replaced and 45k service. The bike was running good before the service but running great now. Noticeable improvement starting, throttle response and just feels smoother running. I am very pleased with this very thorough service and would like to thank the technician got my baby ready to go tame the Dragon!"
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By: Bobby Cut Off,LA
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"i like hanging out at the harley store..great friends and have a good time.. employees are very nice and helpful.. especially when i walk in and they know my name and acknowledge me.. thanks harley"
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By: yvette galliano,LA
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"The whole process of buying my motorcycle from Bayou Country Harley Davidson, from the first contact with the sales rep until the time I left the dealership with my motorcycle was a positive one. Every staff member I met went out of their way to make me feel welcome and like part of the family. I purchased my bike on a Saturday which is probably their busiest day and the staff still took the the time to address my needs and answer any questions I had. I will definitely continue to do business with them."
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By: Dale Cut Off,LA
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"One of the best dealerships and people to deal with. I had no intention on purchasing a bike but it felt as if me and my brother were dealing with family. All the guys take pride in what they do and seem to have a family type atmosphere from everyone. To Josh and all the guys who help me close the deal, staying after hours to make it happen, on my Street King "I LOVE MY BIKE to all the BROTHA'S From other MOTHA'S"!! See you guys all soon. BarryB"
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By: Barry Houston,TX
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"we have been to both your dealerships and many others on our trip .we find your staff the best . dealt with cyndi & erin they were great.
thanks steve & cathie"
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By: steve&cathie wainfleet,ON
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"The best experience I have had. I took a bus from OKC to New Orleans, the salesman picked me up and took me to Houma. I was treated like royalty.Parker gave me his personal helmet and then took me to his house for dinner. He even offered me a place to sleep for the night. I couldn't have asked for more.
Thanks again Bruno's. I just wish the dealerships here were as hospitable."
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By: George Oklahoma City,OK
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"Josh Dodd was the best!!! and i recived great service from
the entire staff yall are a great bunch of guys!!!!!!!!!!!!"
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By: Danny Avondale,LA
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"Brett,
I have been riding Harley's since 1978, and have been in and out of a lot of dealerships throughout the continental United States and pretty much all over the world. I have been a customer at your Bayou Country H-D dealership since 1993.
Taking all this into account, I must tell you that you definitely have a good thing going there at Bayou Country. But I am sure you are well aware of this as the numbers should speak for themselves.
From start to finish on my recent purchase of my 2009 FLHT, I was dealt with courteously and professionally. And it is this level of service and commitment that makes a business thrive.
For a lot of years now I have had the distinct pleasure of dealing with Alex & Dane in parts, Jonathan in service, and Claire in merchandise; always helpful, cheerful and willing to go that extra mile.
With the purchase of my 2009, Ryan Lee, Brian and Steven (aka Lil' Wayne) were all instrumental in making my deal happen. A special thanks to these gents!
Kindest Regards,
Coy & Gwen Plumline
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By: Coy ,XX
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"All of the employees at Bayou Country H-D were very polite, helpful and knowledgable, they made my first H-D buy a great experience. I will definiately recommend Bayou Country to anyone interested in buying a H-D."
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By: Tracy Houma,LA
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By: Anonymous Galliano,LA
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"This e-mail is to say THANK YOU to everyone at Mike Bruno’s Bayou Country Harley Davidson for the very finest service ever experienced at any dealership. My friend Gary Nelson and I were traveling through Louisiana when we both experienced problems with our bikes at the same time (strange). The service department took us in with no waiting and immediately went to work. Carol Chauvin in sales got us a cup of coffee, took us on a complete tour of the dealership and introduced us to everyone there while our bikes were being fixed. The next afternoon I had another problem all the way down south of Houma in the bayou. Service sent a truck to pick me and my bike up and bring us back to the dealership where the shop manager stayed until about 8:30 that night and fixed the problem himself in order to get me up and running for the next morning. Fantastic never happened anywhere else.
I cannot thank all of you enough for the very finest, friendly service ever experienced in a Harley Davidson dealership. We ride thousands of miles a year and have been in many dealerships. You folks are top of the line, The Best.
Take care of these people, you have the cream of the crop. Feel assured we will both recommend your dealership to everyone for all of their biking needs.
Until the next time. Keep up the good work."
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By: Terry Mobile,AL
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"Very Happy with the Clair as she takes care of any clothing items that have defects and contacts factory when necessary."
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By: Michael Thibodaux,LA
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"Stephen and Dwayne, I want to thank the both of you for working with me on the purchase of my new bike. It has been a real pleasure dealing with the two of you and and I will not hesitate in dealing with y-all again when it comes down to purchase another bike. I will also tell my friends that are looking for a bike to look up both you and Dwayne. The two of you have gone above and beyond the call of duty so to speak. Please let Mr Mike Bruno know this or if you want I will be honored to tell him myself. Thanks again for making this a very painless and pleasurable deal. Your Honored friend John M. Waguespack
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By: John Thibodaux,LA
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"Kim Rodrigue is always super kool to me when I come in to shop for apparell. very friendly and very helpful. she always knows just what I like! i have only met her a few times and she def rocks! I love to come in and shop when she is there. "
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By: Kimberly Thibodaux,LA
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"I had to travel to La. for some job training,so I looked up the nearest dealership. This was hands down the best dealership I have ever walked into ! The hospitality was 2nd to none ! Everyone treated me as though they have known me all my life. Before I even made it home to Pa there was a message asking if my flight home went ok ! Our dealers here in Pa could use some lessons from you on how to treat customers . Thanks for makin me feel so welcome when I was so far from home !"
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By: Cory Tioga,PA
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"Searching for boots and spoke to Brittany on the phone. She was very helpful and courteous. Thank you Brittany for being patient and helping me. I will shop with you again."
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By: Rebecca Gretna,LA
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"no matter where i live my heart will always be at ya'll shop! love the people and I loved my job!"
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By: Anonymous Berwick,LA
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"TOP NOTCH DEALER!!!!!!!!!
I went in to just look around and see what they had. I told the guy my wife had a leash on me and I couldnt buy one right now but he still took the time out and showed me a couple of street glides.(His name was Carroll) great atmosphere. I will be back to buy my bike there. I did buy a shirt!!!"
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By: Tom Quitman,MS
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"FRIENDLIEST group of people you'll ever meet. They make you feel at home. You won't find this anywheres else!"
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By: charlie bellrose,LA
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"my sales woman today was so sweet. I understand she works for comission, but she knew I wasn't there to spend a lot of money and she still treated me like an A+ customer. I did buy a baby outfit and sticker. I could of swore she said her name was Sharon(dirty blonde hair), but it says on receipt BL. I went in for the dip and dot (?) stickers for my friend in Florida, but unfortunatly, you were out. That stunk! We want to showcase Houma!! Have a great day.
Have a great day, Stacy"
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By: stacy beaufort,NC
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"alex is the best parts dealer i have ever had the pleasure of dealing with keep up the great staff work and you will keep us as customers forever"
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By: sonny houma,LA
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"Hey Guys,
I recently bought a 2007 Fatboy from Mike Bruno's and I just wanted everyone to know the staff there are all top notch. I contacted a few other dealerships and they seemed difficult to work with. So me and the wife took a ride and stop in at Mike's in houma on a thursday and looked at a couple bike's. Carroll was there and answered a few questions and we set up for us to come in the next day and test ride some of the bikes I looked at. Friday morning we went up there rode a couple bad ass bike around town and decided on the Fatboy. The staff there made purchase painless and hassle free and the bike spoke for its self! Once again thanks to Carrol,Brian and Celina for all the help and making us feel like family"
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By: Ira Morgan City,LA
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"Purchased all my acessories for my 2003 ultra classic been in store several differnt times in last 8 months ad attended 2 weekend events. everyone very freindly,knowledgable about what they are selling,go as far as opening boxes to show you the product, informed me of the next coming event."
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By: Tracy thibodaux,LA
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"The staff at Mike Bruno Bayou Country Harley Davidson are super great and helpful! I feel my experience with purchasing my first Harley was fantastic. The salesman helped me out with a bike that fits me perfect and meets my needs. The rest of the staff were as equally helpful. All the staff have great personalities and its like they are your best friend and want to get to know you on a personal level. I will send anyone there to purchase a bike or anything they need. Thank you Mike Bruno Bayou Country Harley Davidson."
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By: Alana Thibodaux,LA
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"was in a accident on my 09 classic and didn't not have time to deal with the repair of my bike. jane ellen as busy as she is handled the process of dealing with the insurance company and everything to get my bike better than new.the service deptment is #1 in my book. thanks "
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By: willie galliano,LA
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"I traded my nightrain(which I thought I never would) in on a 2011 Street glide. Even though my train had a sentimental value, I knew If I ever traded it would be with a dealer that genuinely had feel for letting go of something like that. The sales group were top notch. I live 4 hours away and I will continue to buy parts, accessories and service from Bayou Country!! Thankd guys for making a customer feel priority number one!"
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By: Jackie Campti,LA
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"i just want to say i recently took the riders edge class that is offered at mike brunos and it was the best expereience i have ever had the instructors were very helpfull and also very knowlegable the driving course has changed the way i ride my duece in a safe manner i have a lot more respect for the road and my fellow riders i just wanted to say thanks to miss diane garvey our instructor and mr richard dantin for making me feel at home when i walked into the dealership to sign up for the course."
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By: scotty houma,LA
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"This is one of the most professional businesses I have encountered in a long time. The employees, dealership layout and design are first class. I only visited a few times and I look forward to many more visits, it is very evident your dealearship is about your employess professionalism, customer satisfaction and being family oreinted on both fronts. I have only had the opportunity to make one function at your dealership, it was very nice and I look forward to attending many more in the futuer. I would recommend anyone to this dealership and will encourage people to stop by. Keep up the great job and I look forward to visiting again.
Jim - Houma, La"
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By: JAMES "JIM" HOUMA,LA
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"I have to rate Lucas as 10 in customer service. He made it possible for me to completely make my deal on my bike while I was at work overseas. From start to finished he stayed in contact with me and even had them go to my house to look at my bike for the trade in price as I had the keys for my old bike with me. After the sale was complete he also went a step further in assuring that the accessories I wanted added to it was done like it was his own bike being tended to. I would highly recommend anyone wanting to purchase a bike to go to Mike Bruno's ans ask for Lucas. Also the Service department did a top quality job on the installation of my accessories."
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By: Cy Houma,LA
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"My name is Carole M. Richoux. I am a 65 yr. old kindergarten teacher @ Bayou Blue Elem. School. It's been my dream for many years to own and ride a motorcycle. There are two prerequisites, in my opinion, to get someone like me from my dream to my reality. The first is my desire and second a top notch instructor. I had both, which leads me to my instructor, Patrick Theriot. Patrick is an excellent instructor. I recognized many qualities in him that attributed to him being a superior instructor. Patrick is extremely knowledgeable, presentation of subject matter was clear and precise, he has the patience of Job, and he is very compassionate. The last quality I want to mention is Patrick's unending and relentless emphasis on safety! Patrick reached into all of us in the group and pulled out what each needed to achieve his/her goal.
All of the above would not have come to pass had it not been for Richard Dantin. Richard projects the heart, soul and passion of motorcycle riding. Richard put me at ease the first day I met him. After meeting and talking with Richard, I left with the confidence that "Yes I can do this" my dream can be realized. He put my fears to rest. He is so laid back and non-threatening in his approach to welcoming one into the world of motorcycle riding. The day I walked into Mike Bruno's Bayou Country Harley-Davidson shop was the day I began a new chapter of my life. I want to thank everyone: Claire for helping me to select a helmet, Dennis Du Frene who enlightened me about Richard as the Rider's Edge Program Manager, Luke Curole who always takes the time to share his knowledge with me and Patrick Theriot who led me to a place I had never been and now don't want to leave.
Sincerely,
Carole M. Richoux :)
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By: Carole Houma,LA
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"Dropped in for a visit-- Had a great experience, everyone was friendly and extremely helpful. Especially Mary Ellen
in Service. She went above and beyond to help me with a problem I am having on my 2002 Harley. She called the factory and got info to help me, then called my cell to pass it along. I was impressed !!!"
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By: Bob Zachary,LA
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"I have been looking for a particular style harley boot for my husband. Other dealerships that I called didn't help that much over the phone. I live in Broussard. I called today and spoke with Christy and she was wonderful. You had the boots I need in stock. Just wanted to say thanks to Christy for the help. She is really an asset to your dealership."
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By: Yvette Broussard,LA
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"we purchased a 2010 Electraglide Classic and the whole staff at Mike Bruno's was extremely helpful. Lucas was our saleman and he was very helpful in getting us the deal we wanted! so thanks to all the staff at Mike Brunos Bayou Country."
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By: Gery CutOff,LA
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"Thanks Mike for the help on the buy... "
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By: Matthew Gulfport,MS
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"I had a minor problem with my bike and when I contacted Johnathon and Jane Ellen they went above a beyond the call of duty to get things made right!!!!! I really appreciate the service.
Rob"
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By: Rob Morgan City,LA
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"the guys at mike bruno's did it again put me on a new harley at a good price. thanks mike,jeff and bryan!"
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By: willie galliano,LA
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"Mike Bruno's is an awesome shop. There employees are friendly, curteous, and very helpful. Anything you need, they will try to accomodate you.
I give this shop a 2 thumbs up for everything. Keep up the good work. "
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By: Anonymous Thibodaux,LA
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"a couple months back my roadking would not start up leaving me on the road Jane Ellen in service helped to get my bike to the shop and back on the road. thanks Jane Ellen and everyone in the service dept."
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By: willie galliano,LA
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"I love my new bike from mike bruno in houma"
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By: lionel schriever,LA
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"Kim was awesome. She helped me in more ways than one. I don't shop your store that often but we were there for kids day (which was awesome-my son had a blast) and she spent plenty of time with me, helping me to find the right items I needed. Thanks Kim!"
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By: ROXANNE Schriever,LA
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"i like going shoping for the things i need at Mike Bruno's becaues they help you alot with what u need ."
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By: Joesph Schriever,LA
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"True Story, In October of 2009, I was ready to trade my 2006 Electra Glide Standard for a newer model. I bought my 2006 from Mike Bruno’s Bayou Country Harley-Davidson with Mike Paschal as my salesman. I told Mike what I was looking for and what I was expecting. Mike Paschal and the staff at Mike Bruno’s Bayou Country Harley-Davidson tried for two days to meet my expectations.
After we were not able to come to terms, I called a Harley dealer in New Orleans and told them what I was looking for and what my financial terms had to be. The New Orleans dealer assured me that they had the model I was looking for and that they could surely meet my terms!
Well, let me tell you they wasted my time and lied to me. They did not even have the year much less the model I wanted. They wasted so much of my time that I was forced to ride home in the cold rain because they ignored my concern to leave before the bad weather rolled in!
I found the New Orleans Harley-Davidson dealer to be insincere, unconcerned for my safety or time and not at all truthful.
I returned to Mike Bruno’s Bayou Country Harley-Davidson and made a deal that I found to be fair. They worked with me and together we were able to get the financial terms that I could live with.
I felt I had to look elsewhere to find a deal that I could live with and all I found was lies and deceit. Take my word for it, nobody will work harder to earn your business than the gang at Mike Bruno’s Bayou Country Harley-Davidson!
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By: Otis Thibodaux,LA
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"I had the most pleasant experience purchasing accessories from your sales representative, Claire Picou. She had such a positive upbeat personality and it showed in her attitude towards her job. It was obvious that she cared about her job and assisting her customers to the best of her ability. She is definitely an asset to your sales organization. Smart move hiring Ms. Picou, I'm sure she will bring you lots of sales.
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By: Anonymous Luling,XX
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"One of the nicest staff members we have ever delt with anywhere made u feel like family"
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By: Farrell Cut Off,LA
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"After visiting five dealerships, we found Jake and the rest of the staff to be the most friendly and knowledgeable. The whole experience was worth the long drive from Covington, and one which will keep me coming back. "
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By: Todd Covington,LA
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"I WOKE UP SATURDAY MORNING AND MY BATTERY WAS DEAD ON MY 08 ULTRA. WHICH I JUST BOUGHT IN DEC 08. I CALLED MIKE BRUNOS AND SPOKE TO KIM. TOLD HER MY PROBLEM AND SHE SAID I WILL HAVE DARYL CALL YOU. WELL IN THE MEANTIME I GOT IT STARTED AND CALLED KIM BACK AND TOLD HER TO TELL DARYL I WAS ON MY WAY THERE. WHEN I ARRIVED DARYL ASK WHAT IT DID AND OPENED DOOR AND BROUGHT BIKE IN. WITHIN AN HR DARYL SAID IT IS READY. I SAID THATS QUICK. HE TOLD ME IT WAS THE BATTERY. SO SHES FIXED. A+ IN MY BOOK. THANKS KIM FOR TAKING THE TIME TO HELP AND BEING CONCERNED AND AS ALWAYS DARYL YOU HAVE HELPED ME AND YOU KEEP HELPING ME SINCE I HAVE BEEN GOING TO MIKE BRUNOS NOW FOR 2 1/2 YRS YOU ARE THE MAN!! SERVICE DEPARTMENT ROCKS
THANKS AGAIN DARYL AND KIM
ART "
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By: ART NEW IBERIA,LA
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"first harley i have every owned mike was very helpful because i have not owned a bike in 15 years jeff and byran made it happen everyone at mike bruno of houma were so nice even my wife was impressed thank you guys!"
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By: willie galliano,LA
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"I bought my first hawg 31 yrs. ago & 2 more. This is first
new one - a 2009 Cross Bones & I love it. Parrina, the sales girl, was great (or was it that london accent)? Anyway, she is great & a new friend. Alex in parts and I got together on this bike making it right the way I want it. He has great ideas & knows what he is doing. He knew what look I was going for & jumped right in. He told me he can't wait till all my stuff comes in & is on the bike. We are both waiting to see it & hear it, but only i'll ride it - sorry bro !!!
thanks to everyone
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By: Barry Galliano,LA
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" My name is mark, i bought a recent 2008 ultra classic peace officer edition from mike's this fall. I have been riding bikes since 1976 and this is my first harley.(YES) I have been trying to get another bike but wife said no, i just took her to see the bikes on display at mike's and didn't say or ask anything. She was amazed with the inventory of bikes and how they looked to her. She then went to Lucas and advised him that my husband would like to drive out on that bike today. (I had to go outside and smoke a couple of coffin nails because i couldn't believe what i just heard) after returning back into the show room lucas advised us the bike was approved and it was Mine. (i then returned outside to finish the rest of the pack of coffin nails) i was given the keys and rode to sams parking lot and then got off the bike to see what i just bought, too busy smoking outside to look at bike inside. now i have been riding when i can an i love it. wife never rode a bike before and she now follows me outside when i grab my keys because she loves the ride. since i have been back to pick up some add-ons and the staff has never gave me any problems. i have then gone in to service and the staff has been very helpful and friendly. I will tell you i don't know who has had problems with Bayou Country HD but i never had a problem yet !! So what ya waitn on buy a HOG and tell them i sent ya ( so i can get a $100 gift card) "
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By: mark montegut,LA
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"Once again I bought a bike from Mike Bruno's H D. I am still in love with this dealership. I had a great first experience with my first Harley buying experience. And now I have had an AWESOME experience. And not just because I am part of the HOG chapter. Everyone is glad to see you when you enter the door. They make the whole buying experience smooth. They worked with me and busted ass to get me on the bike. No matter what we had to deal with, they were on top of it. It took a week of pain for waiting and not sleeping for the want of the new toy. I am so pleased with the guys helping me get the toy of my dreams. And it does help to have the first Mucsle sold out of Houma. And yes you should tery one. She is BAD. And she feels so good. If you are looking for a new or used bike, go to Mike Bruno's in Houma. They will take care of you, work with you, and make sure you are part of the family before you leave the building. Go and see Mike Pascall for your new toy that you NEED in te garage. Thanx for everything guys. "
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By: Philip Slidell,LA
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"I just wanted to thank Nick and Lucus for all the help they gave me when I traded in my Sportster for my new "Purle Haze" 08 Softail Deluxe. Thanks to all the staff at Mike Bruno's, especially Nick and Lucus for helping me get my "big boy" bike. "
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By: BOBBY THIBODAUX,LA
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"I WENT TO MIKE BRUNOS SATURDAY DEC 20 FOR MY 1K SERVICE ON MY ULTRA AFTER PURCHASING IT 3 WEEKS AGO. MAN ALREADY. ANNA JANE ELLEN AND NICKY AS ALWAYS ON TOP OF THERE GAME. THE SERVICE WENT WELL AND DID NOT TAKE LONG. NICKY CHECK OUT MY AIR SHOCKS TO MAKE SURE THEY WERE NOT LEAKING AND THEY WERE NOT.ANNA MADE SURE EVERYTHING WAS IN ORDER. AS USUAL A PLEASENT VISIT AND JOB WELL DONE. EVRYONE ASK HOW THE BIKE WAS AND I AM I GETTING ALONG WITH IT.GETTING ALONG FIND WITH IT. A GREAT RIDE & ULTIMATE MOTORCYCLE AS HARLEY ALWAYS IS YOU GUYS GALS ARE SUPER AND I AM SURE GLAD TO BE A PART OF MIKE BRUNO HD FAMILY AND TO HAVE FRIENDS LIKE ALL OF YOU. HAVE A MERRY XMAS AND MAY GOD BLESS EACH AND EVERY ONE OF YOU
THANKS
ART"
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By: art new iberia,LA
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" I would like to thank all the staff so much for the help they had given me in buying my first Harley. I did shop around on the internet and by word of mouth before i purchased my 08 ultra classic peace officer edition. I was advised to stay away from only Mike Bruno's and shop in NO or in Laf. area. My brother bought a 08 Street Glyde from another dealer that bruno's. I will not bash another dealer but my brother did have to go to mikes for repair on his bike, he advised me that he wished he would have purchased his bike from Bruno's instead of the dealer he purchased he street glide from. He did enjoy the staff and the management from bruno's and said he will purchase his next bike from mike bruno's bayou country HD. So i went into the shop and asked questions and the next thing you know i have my first harley and could not have been happier with the staff and management from Mike Bruno's. By the way this is not my first bike and i have been riding since 1976.( could not afford HD back then)
If you want to get an opinion on where to buy walk in the show room and my your own opinion, you won't but dissatified with your results.....
Mark P. Richards"
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By: mark montegut,LA
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"I THOUGHT I BOUGHT MY DREAM BIKE LAST DECEMBER WHICH WAS A 06 HERITAGE SOFTAIL. WELL,ON SATURDAY 11/15/08 I BROUGHT MY HERITAGE TO BE SERVICED.AFTER TALKING WITH SERVICE DEPARTMENT I WENT AND SPOKE TO BOBBY SALES MANAGER AND HE ASK IF I WAS STILL INTERESTED IN AN ULTRA. I SAID MAYBE? WELL I SAT ON IT AND MY FEET WERE NOT FLAT,SO HE SAID LETS DO SOME NUMBERS AND SEE WHAT WE CAN DO WITH YOUR TRADE. I SAID OK BUT IAM NOT BUYING A BIKE THAT MY FEET ARE NOT FLAT. SO A LITTLE WHILE LATER BOBBY GAVE ME THE NUMBERS AND I LOOKED AT HIM AND SAID IT LOOKS LIKE I CANNOT PASS THIS UP. HE TOOK THE BIKE TO SERVICE AND PUT A REACH SEAT. I WENT TO SERVICE AND SAT ON THE ULTRA AGAIN. IT WAS BETTER. THEN THEY SUGGESTED LOW PROFILE SHOCKS, WELL I SAT ON IT AGAIN AND THAT WAS IT. I PURCHASED 2008 ULTRA CLASSIC SATURDAY AND LET ME TELL YOU. BOBBY WENT OUT OF HIS WAY TO MAKE THAT BIKE FIT ME. YES HE IS A GOOD SALESPERSON BUT HE DOES IT FROM THE HEART AND THAT IS RARE. AS FAR AS SERVICE JANE ELLEN REALLY DOES HER JOB THE SAME FROM THE HEART. THIS IS MY SECOND PURCHASE FROM MIKE BRUNO AND IT WAS JUST LIKE THE FIRST. LUCAS DOES HIS JOB FROM THE HEART ALSO. THANK YOU BOBBY,AND LUCAS FOR GETTING THE NUMBERS WHERE THEY NEEDED TO BE.AND FOR MAKING SURE THAT BIKE FIT ME. JANE ELLEN IN SERVICE YOU REALLY CARE ABOUT EVERYONE AND THANKS FOR CARING AND MAKING SURE THAT I COULD SIT FLAT FOOTED ON THIS ULTRA. OVERALL MIKE BRUNO DEALERSHIP IS THE BEST AS FAR AS IAM CONCERNED THROUGHOUT ALL HARLEY DAVIDSON DEALERHIPS. BOBBY,LUCAS,JANE ELLEN THANK YOU SO MUCH FOR ALL YOU DID AND I KNOW STILL WILL DO FOR ME. YOU PEOPLE DO YOUR JOBS VERY WELL BUT YOU CAN TELL IT COMES FROM THE HEART!!!!(IT NEVER CROSS MY MIND WHEN I BROUGHT MY HERITAGE FOR SERVICE THAT I WOULD LEAVE WITH AN 08 ULTRA.BOY THEY ARE GOOD!!!) THANKS BRETT FOR BEING THERE AND MAKE SURE EVERYTHING GOES GOOD. THANK YOU NICK FOR GOING OVER EVERYTHING ON THE BIKE AND SHOWING ME HOW TO STRAPPING IT ON MY TRAILER. I RODE MY ULTRA SUNDAY TO NEW ROADS,LA AND I TELL YOU THIS IS A CADILLAC WOW!!
GOD BLESS ALL OF YOU AT MIKE BRUNO
ART THIBODEAUX NEW IBERIA,LA"
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By: ART NEW IBERI,LA
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"I was helped by Kim. She helped me with everything I needed. I hesitated about buying boots, but Kim reassured me about the quality of the boots. Really appreciated all the help that she gave me."
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By: BRENDA violet,LA
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"I looked for 2 years at 4 dealerships in my area then I went to Houma, Mike Brunos Bayou Country Harley. I saw there prices posted on the handle bars, the sales manager asked if he could help me , I said I was just looking but from the prices I saw he was going to get my business when I got ready to buy. I walked around & looked and a young salesman asked if he could be of any help, we talked he showed me bikes & rolled them out so I could sit and see them better.I looked & talked about 3 hours before I let them run my credit,so it was off to meet the finance man the part I hate the most. But he was very helpful and very friendly and I left that day with a 2008 FatBob. Everyone I met and dealt with that day were the nicest people I have ever had the pleasure of dealing with. Thanks to Everyone,Bayou Country is a First Class Place, & they get a 5 star rating from me. "
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By: Marvin Larry Reserve ,LA
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"EXPERIENCE OF A LIFETIME
Mr. Mike Bruno & Staff
First many thanks, I am enjoying my new Soft tail Custom more then I could have dreamed.
I have been in the search for a New HD for at least 2 years now. My search has taken me in many different directions, to include much of the Gulf coast, San Antonio Tx., Las Vegas Nv., Cancun Mx., and Cabo San Lucas Mx. including other not mentioned. But who knew that I would find the bike of my dreams in my back door (Mike Bruno's Bayou Country Harley-Davidson). I have visited your dealership on many different occasions and every time I told members of your staff that when I see it I will know it. It just wasn’t there yet! One day while killing time waiting on a dinner date with friends we decided to stop in again. It was the first thing we say when we walked in the door. I told my wife (Sherry) this is the Bike. Two days later we went back to your dealership and speaking with the sales guys, told them that I believe this could be me, but it needed a few mods (extras). After talking with the parts dept about what could be done I made the purchase. I then sat down with your parts dept, catalog, computer and legal pad in hand we made a list. Sherry was beginning to think I wouldn’t stop. One and a half pages later I knew it would be great. I asked if I could leave the bike there until it was complete, I did not won’t to ride it until then. They agreed. About one month later I now am able to ride the bike of my dreams.
All your staff is to be commended on a great experience and a job well done. (Sales, Parts, Service Dept, Apparel, Including all persons behind the scene).
Many thanks from a fellow business owner who could have bought his bike from any dealership in or out of the wonderful USA.
Henry & Sherry Daigle
Morgan City, La.
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By: Henry Morgan City,LA
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"I visited many dealerships and MBHD is where I bought my Dyna Low Rider, it's simple they treat the customer right!
Dana, Lafayette"
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By: Dana broussard,LA
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"My whole buying experience was awesome. Since I have purchased my Sportster, I have been in the shop several times and the staff is great. Mike Bruno's is lucky to have employess such as Robert and Alex. Great job guys!!!!!!!"
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By: Bobby Thibodaux,LA
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"first harley love the bike and the overall experince dealership from top brass down to lowest employee was a big help in deciding what bike was right for me great thanks to Rob in sales and Brett for everything. glad to be in the harley family."
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By: KEVIN houma,LA
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"had a chance to buy my HD & the staff at bruno's made it happen.I got my pearl white 08 road king,& luvin it.thanks to rob, vj, & the entire staff at bruno's for making us very welcome into their home.also met very good people just by hanging out on weekends. Thanks very much,Kenry&Wendy"
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By: kenry cut off,LA
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"I VISIT MIKE BRUNO DEALERSHIP ON A REGULAR BASIS AND MADE A LOT OF FRIENDS WITH THE STAFF.ALSO FEED THEM TO.(HAHA) I PURCHASED A 2006 HERITAGE ON 12/15/07. EVERYONE THERE WAS SUPER. BOBBY THANKS FOR TAKING CARE OF ME AND CARING. THAT MEANS A LOT.VJ THANKS FOR ALL THE TIMES I ASK HOW MUCH MY NOTES ARE ON THIS ONE YOU JUST DID YOUR JOB. AND FOR CALLING ME AFTER THE SALE TO CHECK ME AND THE BIKE OUT. ROB MY BROTHER THANK YOU FOR ALL OF THE TALKS TRYING TO SEE WHAT WE COULD DO TO DO A DEAL IN THE STORE AND ALL THE PHONE CALLS AND IT FINALLY HAPPENED.THANKS A BUNCH. MOTORCLOTHES LADIES THANK YOU FOR BEING SO NICE AND HELPFUL.PARTS THANKS AND YA'LL KEEP UP THE GOOD WORK. SERVICE DEPT. THANKS FOR ALL THE INFO I AM SUPPOSE TO HAVE.DARRELL THANKS FOR THE HELP ON SUNDAY.AND RICHARD THANK YOU TOO. OVER ALL MIKE BRUNO HD IS THE BEST DEALERSHIP AROUND HANDS DOWN.THANK YOU TO ALL THE STAFF. FROM THE FIRST TIME I ENTERED THE STORE TILL NOW I FELT RIGHT AT HOME. AGAIN THANKS
ART"
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By: art new iberia,LA
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"The entire staff was excellent, and well versed in customer satisfaction and treated my wife and I very well. Their willingness to help us in our selection of a leather coat was instrumental in our decision to purchase our new bike "2008 Road King Classic Anniversary Edition" on 11 Sept. 2007. Mr. Nick stayed very late that night and worked on the bike trying to fix a wiring problem, and in the end offered his personal cell # if I had any problems on the way back to Gulfport, MS. However he couldn't fix the problem, but he had it fixed by 9:00 am the next day and I took delivery of the bike then. It was a pleasure working with a person that was commited to his work and business. If that is the type of people working for Bruno Harley, it is my pleasure to do business with you!!!! Thank you for your support and I will send my friends your way!!!
Ralph Winterrowd
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By: Ralph Gulfport,NY
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"thanks guys & gals you all are great!!! you all made me feel welcome in yall store.i injoyed it so much i bought one bike and a month later & traded it in & bought my second one. you cant get better service than that thank you very much please keep up the awsome work!!!!!!!!! "
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By: kenneth r franklin,LA
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"My exp at MBHD was great.Mike the salepreson was very good.From sales to service got to give them a 10! Karl Hornback"
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By: Karl Cut Off 70345,LA
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"I shopped around at SEVERAL dealerships before i purchased my bike, and all the people at MBHD were GREAT to deal with. Mike (salesman) and VJ (finance Mgr.) were very friendly and easy to deal with; unlike some of the other places i have visited.
It was a great experience and you now have a customer for life.
Sincerely,
Keith Dardeau"
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By: Keith Prairiville,LA
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"Everyone is very helpful and knowledgable about their products. It was, and is a great pleasure doing buisness with such wonderful people. Keep up the great work!"
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By: Robie Thibodaux,LA
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"Friendly staff and no silly games."
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By: Tom Westwego,LA
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"I always recieve great service at your dealership. Keep up the good work!"
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By: Mark Houma,LA
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"the guy's at the harley shop are not just sales guy's they become friends with everyone that goes to the shop it's like family there "
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By: Ricky Houma,LA
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"To the staff at Mike Bruno's Bayou Country Harley Davidson:
The experience of buying my first HOG was fantastic! I want to thank Mike Bruno, Brett, Nick, Robert (dude, you are a trip!), the ladies in apparel, Darrell, Steve, and most importantly one of the best salesman I have ever met "Mike Paschel". I have been a salesman and sales manager for over 16 years, and I truly believe he is a huge asset for the dealership!
See you soon,
Leland J. Champagne"
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By: Leland New Orleans,LA
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"First rate all the way, staff is very helpful,and very professional; sales, parts, riding gear, finance, within a few hours of walking in the door, I was out riding my new deluxe, and am a very satisfied customer. I thank you all!
Harlan Y Stephens"
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By: harlan houma,LA
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"I have had a very good experience with Bayou Country. From the purchase of my bike to the custom parts and service performed on it,it has always been great dealing here. This is what a local dealership is supposed to be like."
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By: Philip Houma,LA
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"I haven't been in a Harley dealership yet that didn't give you friendly treatment. But you people are the best as far as I'm concerned. I bought my new bike from you and every thing else I buy in the future will be from you.
I've come to realize that people in this business are a unique group. Mike Bruno and company are the best I've seen yet, and I've done a lot of research on it. "
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By: lawrence madisonville,LA
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"Just wanted to say that I brought my bike in because it was making a knocking sound and I just could not figure out what it was. Not wanting to mess anything up I brought it in Saturday 9/30 and Darryl and Brad got on it and found that the top motor mount had lost a nut and was loose. They replaced the nut and I got my Bike back Monday afternoon. Outstanding service. Thanks guys. "
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By: Jerry Vacherie,LA
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"The entire experience was beyond explanation. I was treated better that I have ever been - no matter if it was a small purchase or a new home. This was the happiest I have ever been to spend money! My new 07 flhtcu is by far the best purchase I have ever made. The entire staff in every dept treated me with the respect that you would give a friend rather than a customer. The first weekend I owned my new bike while out riding Kim, the Merchandise Mgr., and her husband were out riding and pulled into the same gas station. She came up to me and asked how I was enjoying my new bike. She then introduced me to their group of friends and invited me to ride with them. I really felt that feeling of friendship all over again. We had a great time and a great day of riding.Thank you to all involved in my purchase at Mike Bruno's Bayou Country Harley Davidson."
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By: Gustave thibodaux,LA
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"Great Dealership, best staff ever!"
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By: Charles R Gray,LA
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"Couldn't have felt more out of place walking into a Harley shop being a frat-boy looking Kawasaki sportbike rider, but your sales associate (Morgan I think her name was?) made me feel like I was right at home. Absolutely top notch customer service. Oh and that denim black 06 VRSCD you have by the side door is probably the dead sexiest thing I've ever seen wearing a Harley Davidson badge."
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By: Anonymous Portland,ME
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"Just wanted to congratulate Brett, Darrell & Jane-Ellen on their promotions and to Thank Jane-Ellen & Darrell for accommodating me in the service department. Thanks! Bob"
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By: Bob Thibodaux,MN
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"I e-mailed yesterday about a problem with the motorlights. Took the bike today and Jane-Ellen took care of it and the other problems right away. She's doing a good job. Thanks!
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By: Bobby Cut Off,LA
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"I waited a long time to buy a Bike i finally Bought the one i always wanted a Harley Davidson LowRider and i could kick myself for waiting so long I love the bike and the Experiance at Mikes was second to none The people were friendly and very helpfull
Thanks "
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By: Dean Cut Off,LA
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"Just recently purchased a new '06 Fat Boy and wanted to Thank the whole staff for their help, patience, support and for always being so friendly! The Fat Boy is an awesome ride, we are really enjoying the bike.Great dealership- has everything we want. Thanks again! Bob & Jannie"
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By: Robert Thibodaux,LA
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"This is my first bike i am really enjoying it, i can't thank the staff for all there help in guiding a first time rider like me, Hope to see you on the road, again thanks again to the staff. later dude Danny "
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By: Danny Chauvin,MI
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"I've been wanting a harley for a long time.now I finally have one thanks to mike bruno and his staff I was able to own one.therefore I am the proud owner of a 05 flht standard elect.glide which my wife and I love riding and we have great time's riding with our new friends.we now go to the harley shop just to hang out and be with our friends and to meet knew friends.Since we've own our harley and stop at a lot of place's for what ever reason people have come up to us and said how much they like our bike and wish they could own one of thier own.I tell them to go to mike brunos and talk to there staff and they can put them on one. thanks again for one hell of a great experinece we love ya'll ALTON & BRENDA MARONGE"
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By: ALTON HOUMA,LA
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"I am a harley owner of a Fatboy and a Heritage. I have had lots of experience with the dealership in Houma, at Brunos HD, from the General Merchandise counter to Parts and service. I have always been treated like part of the harley family there. I am completely satisfied with the customer and service relationship I recieved at this dealership. Always got the answers to all my questions.
Thanks to all
Glynn Prosperie
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By: Glynn Montegut,MA
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" I purchased in N.O. because I was ready to get the bike I wanted, then and now. I have been back several times and it seems like I am a child with-out a parent. Your people in all departments have made me welcome and comfortable. I miss Tara but I guess she moved on. It was good to see her at X-mas."
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By: John Gray,LA
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"I had a front tire change on my fatboy. Joe was the guy who worked on my bike. Super nice guy. Think you should give him a raise."
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By: lenny desallemands,IA
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"We like buying local and Bruno was there to help us in what we wanted and more. Looking forward to the future in dealing with Bruno's Harley shop. Sincerly, you're friend in Harley's The Bilbo's"
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By: gregory houma,LA
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"Ever since I can remember i've had Harley branded in my mind. From my dad to my grandpa, their was just no other bike out there. From being a kid and remembering the excitement of seeing that awesome machine coming down the road, and running out to wave. To sitting outside and hearing that sweet sound, and knowing that's a Harley! And now owning my own is like a dream come true. Getting them keys and hearing everyone say welcome to the family just makes you fell real good. So to Mike and all the staff at Mike Bruno's thank you so much. Your all first class in my book. Jad Dardar(A.K.A. 2-TALL)"
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By: Jad Houma,LA
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" My wife and I visited your dealership the second week of October and purchased a motorcycle from your pre-owned inventory. We found everyone at the dealership very helpful, knowledgable, and willing to go that extra step for our convienience. We were graciously assisted through every phase of our purchase, and were given all the information we requested, and some that we weren't aware that we needed. I would especially like to thank Nick, who went above and beyond the "call of duty".
I will definately recommend Bayou Country Harley Davidson to all my friends and associates and look forward to and and all dealings that I will have with them in the future. So again, thanks to everyone at Bayou Country, you all are a great team.
Addison"
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By: Addison New Orleans,LA
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"I had my 03 FLSTCI serviced at your dealer in Nov of '03. I was visiting my kin in Gretna, Harvey and Houma. I just want to say I am so glad you all are ok from Katrina. My prayers are with the less fortunate. Hope to see you again soon. JP Picard"
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By: John Venice,FL
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"I was impressed by the poker run that is done in the store after I purchased my bike. It gave me a chance to meet each service department,and most of the people working in them."
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By: Cy Houma,LA
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"This is my sixth FLH series Harley. The most recent being purchased from your dealership. Your dealership is the absolute best. Bobby in sales was great to work with and my recent return for service was handled quickly and completely. Thank you Mike Bruno & Staff for making my continued riding pleasure.
John A."
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By: John Folsom,LA
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"I live outside of New Orleans & I still travel to the bayou to be serviced & for all my parts. Bayou Country Harley Davidson is much friendly & more helpful than others that are closer to my home. The staff listens to what I want, not what they want to sell me. Being a woman I am constantly brought back to the clothing section of my local Harley Dealership even though I state my interest in new accessories for my bike. At Mike Bruno's they treat me the same way they treat anyone else & they help me choose what I am looking for, they don't try to sell me just clothing. They make me feel that I am an equal & also like family."
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By: Anonymous jefferson,LA
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"I was really happy with dealing with all you guys and gals.
Very friendly oriented gang.I plan to purchase all my upgrades for my new bike there. Thanks.
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By: marty gonzales,LA
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"Thanks to the whole staff. All were helpful, and very patient with me. I felt totally out of place the first day I walked into Mike's (not for long). All made me feel as if I truly belonged. I haven't rode or even looked at bikes in 30 years. I never owned a Harley or even knew the difference in the models. Once I was introduced to the different models I alone chose the bike that was right for me and my wife. I never felt as if I was being rushed or pushed into a purchase. Since my purchase I have met the nicest people and they all own a Harley.
Harry Trosclair"
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By: Harry Houma,LA
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"I TRAVELED FROM HARAHAN TO PURCHASE MY ELECTRA GLIDE. NICK GAVE ME THE BEST DEAL ON MY TRADE IN. THE 1ST DAY I HAD IT I GOT A FLAT TIRE. JANE-ELLEN AND BRETT HAD ME ROLLING AGAIN IN HALF A DAY WITHOUT AN APPOINTMENT, NOW THATS SERVICE. KIM AND HER STAFF ARE GREAT IN THE CLOTHING DEPT. AS WELL. "
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By: STEVEN HARAHAN,LA
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" Great Store, great people, but you don't stock enought parts for the 04 Sportster"
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By: Ray Houma,LA
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"As a first time Harely buyer as was unprepared for the overall pleasent experience in the purchase of my new Dyna Wide Glide. Bobby paitently showed me the various models and explained the diffeences. When he showed me the bikes at first I wasn't too taken with what I was seeing until he took me to the back. There she was, my future new ride. She called to me and I said let's make a deal. Nick took over at that point and the rest is history.
I am really impressed with the facility and staff. I know that I have a place to call on in the future with what will sure to be numerous requests for advice and sharing kbowledge about my new bike.
Great job every body. What more can I say.
Rich B
Thibodaux, La."
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By: Richard Thibodaux,LA
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"I have had a great experience with your dealership. Can not imagine I will ever go elsewhere unless I move and then maybe not. The people here make you feel so welcome and take individual time with you. Nick, Bobby in sale were so great getting me into my bike, Lucas, Mike, Alex with part and your service people Jane-Ellen, John and the rest are hands down the best. They make you want to come by and just watch them work. My one complaint if you can call it that is the selection of Buell clothing and items needs to be a little bigger could find my sixe in long sleeves or gloves, but consider the service I have recieved it didnt even bother me. Thank you again and see ya'll soon. My wife is already asking when am I buying her bike :)"
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By: Byron Morgan City,LA
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"The new shop is awesome,i enjoy shopping there,the service is great and the people are helpful and extremly nice."
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By: Mark Gray,LA
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"In May 2004, I purchased a Harley Sportser from your dealership. On February 4, 2005, I purchased a used 2004 Softail from you. (I gave the Sportser to my girlfriend). In the meantime, I have spent literally hundreds of dollars on clothing and accessories from your dealership. The purpose of this correspondance is not to complain, but to express my sincere thanks to several members of your staff. As you know, an organization is only as good as the people who work for it. In particular, I would like to thank Tara, Parker, Jane-Ellen, Mike, and Bobby. These people are the epitome of professionalism in their various fields and make dealing with Bayou Country Harley Davidson a pleasurable experience. Because of these fine individuals, I highly recommend Mike Bruno's Bayou Country Harley Davidson to all my friends interested in purchasing motorcycles."
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By: Gregory Thibodaux,LA
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